Website disclaimer, legal and data protection of the company.

Swisscare Services Ltd.

Swisscare Services Ltd., Altelandstrasse 6, 9496 Balzers (Fürstentum Liechtenstein)

Obligation of Information Swisscare Services Ltd.

Swisscare Services Ltd, Alte Landstrasse 6, 9496 Balzers (LI) is an insurance broker in the sense of the law from the 17th of May 2006 about insurance brokering from the Principality of Liechtenstein (VersVermG, LGBl. 2006 Nr. 125). License nr. 10095.

Authorization and Registration

Swisscare Services Ltd has the authorization from the authorities in the Principality of Liechtenstein to act as insurance brokers. It is registered in Liechtenstein and has the right to offer services in Liechtenstein as well as in the frame of the free movement of services in the European Economic Area. The registration number with the FMA Financial Market Authority Liechtesntein is the following: 10091 Swisscare Services Ltd.

You have the possibility to check registrations for free online under or to obtain an extract for a fee at the Financial Market Authority Liechtenstein, Postfach 684, 9490 Vaduz.

Brokerage mandate

As insurance broker, Swisscare will represent the interest of its clients by providing :

the best products / services

an independent market analysis

targeting clients needs

proposing solutions through his online platform

Before concluding definitively an insurance, the client must read and accept the following mandate.

Please download here under the complete brokerage mandate :

Swisscare complete brokerage mandate

Collaboration with insurers

Swisscare Services Ltd. collaborates with the following insurers:

Lloyds of London

Lloyd’s of London, German Branch, Syndicate 510 (Tokio Marine Kiln), Taunusanlage 11, 60329 Frankfurt am Main (Germany). Lloyd’s of London is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority (FCA), 25 The North Colonnade, Canary Wharf, London E14 5HS (United Kingdom) and by the Prudential Regulation Authority (PRA), 20 Moorgate, London, EC2R 6DA (United Kingdom).

Tokio Marine Kiln

Tokio Marine Kiln Europe S.A., German Branch, Franklinstraße 61-63, 60486 Frankfurt am Main (Germany). The headquarter is based in Liège (Belgium). Tokio Marine Kiln Europe S.A. is subject to the supervision of the Belgium Financial Authority (FSMA), Rue du Congrès 12-14, 1000 Brussels (Belgium).

Anker insurance

Anker Verzekeringen n.v., having its registered office at Paterswoldseweg 812 at 9728 BM Groningen, in these policy conditions referred to as “Anker”. Anker is registered with the Autoriteit Financiële Markten (AFM) (the Dutch Authority for the Financial Markets) under number 12000661 and is authorised by De Nederlandsche Bank (“DNB”).


ERGO pojišťovna, a.s., Company ID No.: 618 58 714, engaged in insurance activities and activities related to insurance and reinsurance activities pursuant to Act No. 277/2009 Coll., on Insurance, as amended. The registered office of the Insurer is Vyskočilova 1481/4, 140 00 Prague 4, Czech Republic. Download complete ERGO disclaimer.

Official complaint according EIOPA – BoS – 13 / 164

Complaints about brokers according to art. 24 VersVermG can be lodged with the FMA Financial Market Authority Liechtenstein, Heiligkrez 8, 9490 Vaduz. For complaints in connection with services from Swisscare Services Ltd please contact Swisscare Services Ltd, Alte Landstrasse 6, 9496 Balzers (LI) Tel. +423 384 05 05, [email protected]

Please download here under the complaint procedure :

Complaint procedure EIOPA-BoS-13/164

Indemnity transparency IDD 2016/97

The mandate of Swisscare is free of charges for the client. Swisscare earns brokerage fees as agreed under a broker agreement signed with the above insurance companies. The brokerage fees are fixed percentages based on the paid premiums. Swisscare not receive any bonus nor increases of the fixed percentages based on performance.  The fixed percentages rates may vary according to the insurance product we selected or developed for our clients. Swisscare is not remunerated on non paid premiums. The remuneration is included in the insurance premium also named public tariffs who are provided by the insurance companies. For more information, you can write an email to [email protected]  

Swisscare Insurance Services (Switzerland) AG

Swisscare Insurance Services (Switzerland) AG, Chemin de Beaulieu 8, 1752 Villars-sur-Glâne

Obligation of Information Swisscare Insurance Services (Switzerland) AG

Swisscare Insurance Services (Switzerland) AG, Chemin de Beaulieu 8, 1752 Villars-Sur-Glâne is a bound agent of the EUROPÄISCHE Reiseversicherungs AG, St. Alban-Anlage 56, Postfach, CH-4002 Basel (Group Helvetia Versicherungen) in the sense of the Federal Insurance Supervision Act (LSA). A registration of Swisscare Insurance Services (Switzerland) AG as an insurance intermediary by the FINMA (Swiss Financial Market Supervisory Authority) is not required.

Data & confidentiality

The confidentiality of your personal information is a matter that we take very seriously. Your personal data will be processed by us in accordance with EU and Swiss Data Protection laws.

We will use your personal data solely for the purpose of processing your policy and claims. Your personal information may be passed to the insurers and reinsurers of your plan, to your doctors and other medical professionals involved with your treatment, to our emergency assistance companies and other agents, and to any regulatory body that may require us to disclose it. In the event of fraud, or suspected fraud we reserve the right to pass your personal data to other parties, including but not limited to appropriate law enforcement agencies. Your personal information will not be disclosed to any other party unless you specifically authorize us to disclose it.

We do not use tracking cookies. However, we do use session cookies to help us to retain information from your visits to our website. We do not track or collect data outside of your user session (the time you spend on our site) and the session cookie is terminated one week after you have left our site. We also use web analytics to track the use of the website by visitors to it. This helps us to identify what products and services may be of interest to our customers and helps us to make improvements. The information we use for this purpose does not include visitors personal details.

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